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Wager Willie

Willie Pro and billing

My payment failed. What now?

The short answer

Update your card in Manage billing on your account page. Our payment processor tries the charge again over the next few days, and Pro stays on while it does.

We'll email you when a payment fails. The usual causes are an expired card, a new card number or a bank blocking an international charge (Pro is billed in US dollars).

If every retry fails, the subscription ends and your account goes back to free. Nothing else is lost, and you can join again any time.

Still stuck?

Log in and open a ticket, or email us at hello@wagerwillie.com. A real person reads both.

Don't Bet the Ranch. Betting should be entertainment, not a way to make money or solve money problems. Set a limit before you start, only bet what you can afford to lose, and walk away when it stops being fun.

Free, confidential help: ConnexOntario 1-866-531-2600 (Ontario) or 1-800-MY-RESET (US). Responsible gambling resources